The purpose of the Privacy Notice (“Notice”) is to inform you of what personal information we collect and for what purposes, what we do with it, how we take care of its security, and what your rights are that you can exercise in regarding the processing of personal data. We take the protection of your personal data extremely seriously and responsibly. We fully respect our obligations regarding the lawful, fair, and transparent processing of personal data. We advise you to familiarise yourself in detail with the content of this Notice.
To ensure that this Notice complies with personal data protection regulations, Cannox Technologies reserves the right to amend or supplement it. We will inform you about the changes on time in the most appropriate way, e.g. via email or by posting on the Website.
Cannox Technologies d.o.o.
Barje 1 b, 5000 Nova Gorica
Contact E-mail: email@example.com
What personal data do we process?
Basic contact information (name, surname, telephone number, e-mail address, address, city, town, street, country).
Information on the use of our Websites (clicks on links, time spent) and information on the response to our e-mails (whether the message was opened, which links you clicked on).
Information we need to fulfil the contract and deliver the purchased goods (the subject of purchase, price, delivery address, delivery time, method of payment, date of payment, data on complaints, information on the issued invoice, etc.).
Server information (e.g., date and time of visits, subpages visited, the information you viewed or searched for, etc.).
Device information (information about the computer or mobile device with which you access the website, including the operating system, model, web browser, etc.).
Information about the use of our Website.
Legal basis for the processing of personal data
We only collect your personal data when it is necessary or you have consented to it yourself. We will not process your personal data if the purpose or basis for their processing is not adequately substantiated by the applicable regulations in the field of personal data protection (Personal Data Protection Act, Official Gazette of the Republic of Slovenia No. 94/07 – official consolidated text (ZVOP-1)). Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals concerning the processing of personal data and the free movement of such data (GDPR) and the Electronic Communications Act, Uradni list RS 109/12, 110/13, 40/14 – ZIN-B, 54/14 – exc. US, 81/15, and 40/17 (ZEKom-1)).
Legal grounds for processing your personal data
By visiting our website, you have accepted and agreed to the General Terms and Conditions of Use of this Website and have entered into a contract with Cannox Technologies, which is used as the legal basis for the processing of your personal data. The data is encrypted and transferred to the server in a secure format. Such a system prevents anyone from intercepting your personal information.
Cannox Technologies also processes your personal data based on a legal basis:
based on national legislation, including the Prevention of Money Laundering and Terrorist Financing Act (Official Gazette of the Republic of Slovenia, Nos. 68/16 and 81/19; ZPPDFT-1), the Personal Data Protection Act (Official Gazette of the Republic of Slovenia, No. 94/07 – officially consolidated text; ZVOP-1), Copyright and Related Rights Act (Official Gazette of the Republic of Slovenia, No. 16/07 – officially consolidated text, 68/08, 110/13, 56/15 and 63/16 – ZKUASP; ZASP), etc., under other international treaties and EU regulations, which oblige Cannox Technologies to provide personal data of individuals in certain cases to state authorities and other controllers to fulfil their or their legal obligations or responsibilities.
Processing personal data based on a legitimate interest, e.g.:
a.) for statistical purposes and to collect demographic data and the interests of visitors,
b.) to identify problems with the server and the website,
c.) to conduct business analyses,
d.) for further development of the offer,
e.) to improve or adapt services to the individual,
f.) to determine the effectiveness of promotional activities and advertising,
g.) based on other legitimate interests.
In certain cases, Cannox Technologies may process your personal data based on your personal consent to carry out marketing activities, such as sending current news and general information about offers, news, benefits, events, or prize games, and to inform about the offer of services tailored to your personal interests. based on the profiling used by Cannox Technologies for these purposes. Personal consent is completely voluntary and is not a condition for concluding a contract. In these cases, the processing takes place within the framework of a statement of the given purpose and agreed methods of notification, until the withdrawal of consent.
Purposes of personal data processing
Cannox Technologies may use your personal information for one or more of the following purposes:
a.) communicating with you regarding the provision of our services and responding to your inquiries,
b.) the conclusion of the contract and the fulfilment of obligations arising from the concluded contract,
c.) marketing communication (sending e-mails and SMS messages),
d.) to assert any legal claims and resolve disputes,
e.) for statistical analyses on the sale of our goods and the use of our websites,
Retention of personal data
The period of retention of personal data depends on the basis and purpose of processing each category of personal data. Personal data are stored only for as long as it is prescribed or allowed and necessary to achieve the purpose for which they were collected or further processed. After fulfilling the purpose, Cannox Technologies will keep only the personal data that we are obliged to keep under the law or that we might need for evidentiary or defensive purposes if there was a possibility of making legal claims. Other data shall be deleted, destroyed, blocked or anonymised, unless otherwise provided by law for individual types of personal data.
Cannox Technologies keep your personal data, which we process to send offers and notify you of news, until your cancellation, or in any case for a maximum of five years from the date of consent. After this period, Cannox Technologies will ask you for your consent again.
Data on issued invoices are kept for 10 years from the date of issue.
After the retention period, personal data are effectively deleted or anonymized, which means that Cannox Technologies process them in such a way that it is no longer possible to link it to you or attribute it to you.
The voluntary transmission of data and the consequences of non – transmission
The provision of personal data is voluntary. You are not obliged to provide Cannox Technologies with personal data, but if you do not provide them, you cannot enter into a contract with us (as we need them to deliver the order). Cannox Technologies will state which data is such that its transmission will have the stated consequences each time we obtain personal data from you.
Who has access to the personal information that you have provided to us? Will we disclose your personal data to third parties or transfer it outside the EU?
Cannox Technologies takes your privacy very seriously. Your personal information is a trade secret of Cannox Technologies. Cannox Technologies employees process your personal information under our credentials and our internal policies. Contractual processors are committed to protecting confidential information and respecting the rights of individuals in the same way as Cannox Technologies employees.
Cannox Technologies does not pass on your personal data and does not provide access to it to third parties other than those who have a written contract with us, based on which they perform certain tasks related to data processing and are obliged to comply with legislation on processing and protection of personal data. Contractual processors to whom we provide personal data are, for example:
a.) marketing service providers;
b.) providers of electronic mail;
c.) software solution providers;
d.) delivery services, etc.
Contractual processors may only process personal data under our instructions and may not process personal data for their purposes. They are committed, together with their employees, to protecting the confidentiality of your personal information.
Terms and Conditions
BY ACCESSING OR USING THE WEBSITE YOU ACCEPT AND UNDERTAKE TO BE BOUND BY THESE CONDITIONS APPLYING TO YOUR EVERY USE OF THE WEBSITE. IF YOU DO NOT ACCEPT THESE CONDITIONS, DO NOT ACCESS AND/OR USE THE WEBSITE.
Content of the Website
The Website is intended to provide information about Cannox Technologies and the services and products Cannox Technologies provides.
Despite trying to ensure that content published online is accurate, up-to-date and complete, information on the Website might be inaccurate, outdated or incomplete. Cannox Technologies disclaims any responsibility for any and all damage and loss arising from and in connection to publication or use of such information.
Cannox Technologies cannot and does not guarantee unimpeded access to and use of the Website and disclaims any responsibility for any and all damage and loss arising from and in connection to disruption of the use or inability to access the Website.
To ensure the prompt updating of the Website Cannox Technologies withholds the right to change and/or update the content of the Website at any time. We also reserve the right to withdraw the Website temporarily or permanently and/or to refuse access to Website to all users.
Access to and use of the Website
You are solely responsible for the content you provide to Cannox Technologies, including but not limited to information and material provided in the form of or in connection to questions, answers, inquiries and comments (“User-generated content”). Cannox Technologies any responsibility for any and all damage and loss arising from and in connection to User-generated content.
You accept and warrant that you are exclusively responsible for any content you provide. Cannox Technologies does not oversee User-generated content and does not guarantee its accuracy, completeness and quality. You indemnify, defend and hold harmless Cannox Technologies from and against all claims and losses resulting from or arising out of your reliance on User-generated content.
You can notify us about any alleged infringement connected to User-generated content via email at firstname.lastname@example.org. Any content you provide will be read, used and collected only by Cannox TEchnologies and persons authorised by Cannox Technologies.
Links to Third-Party Websites
The Website may, to facilitate browsing and improve user experience, contain links to Third-Party Websites. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by Cannox Technologies of the third party, the third-party website, or the information provided on such website.
Cannox Technologies is not responsible or liable for any such web sites and the content or information thereon and is not responsible for the availability of any such web sites.
Intellectual Property Rights
The Website and the content published on the Website are the intellectual property of Cannox Technologies or its licensors and must not be used without prior express consent by Cannox Technologies. Cannox Technologies, Cannox.si, trademarks, images, pictures, texts, including entire content of the Website, graphics and icons are the intellectual property of Cannox Technologies. All other trademarks, products’ names and companies’ names and logos are the intellectual property of their licensors. It is prohibited to reproduce, copy, transmit, exhibit, sell, publish, store, alter and use the content of the Website in any form whatsoever, in whole or in part, for commercial purposes without prior written approval by Cannox Technologies.
Logos, company names and trademarks published on the Website may be proprietary marks owned by Cannox Technologies or published by Cannox Technologies on the Website with the consent of intellectual property rights holder. It is prohibited to use such logos, company names and trademarks without prior written approval by Cannox Technologies or third-party.
Exclusion of Liability
Information provided on the website may include inaccuracies or typographical errors. Cannox Technologies disclaims any and all responsibility for damage or loss arising from and in connection to the inability to use the website, the possibility of information loss, loss of profit, goodwill or good repute, any loss arising from or in connection to bodily injury and any other damage or loss arising out of or relating to (i) your accessing to the Website; (ii) your inability to use the Website; (iii) any information or content provided on the Website; (iv) User-generated content created by you. All of the above restrictions of liability apply regardless of whether based on contract, tort, negligence, strict liability or any other form of liability.
If you have any question, please contact us via email at email@example.com.
General Sales Terms & Conditions
General Sales Terms and Conditions (GSTC) of Cannox Technologies d.o.o.
Version 1.0 valid from 24th January 2023 until revoked
1. Validity of the General Sales Terms & Conditions
1.1. All offers, purchase contracts, deliveries and services based on orders placed by our customers (hereinafter referred to as ”Buyer”) via our electronic communication channels (telephone, fax, B2B online platform, e-mail and other electronic means of communication) are subject to the following General Sales Terms and Conditions (hereinafter referred to as the ”GSTC”).
1.2 The GSTC shall form an integral part of all transactions between the Cannox Technologies d.o.o. (hereinafter referred to as the ”Seller”) and the Buyer (hereinafter referred to as the Parties) and shall be exclusively valid and applicable even if not expressly stated in the contract or the confirmed order. Amendments to the GSTC shall only be valid if agreed in writing. In particular, but not exclusively, the Parties shall inform each other of changes of name, address, tax registration and other relevant matters relating to the nature of the transaction. The Parties are required to make agreements in writing.
1.3 The General Sales Terms and Conditions are available to the Buyer on the Seller’s website: www.cannox.si. Therefore, the Buyer shall be deemed to have been validly informed of the GSC even if the Seller does not enclose them at the time of delivery of the goods and execution of services. Any terms and conditions of the Buyer which are contrary to or supplement these GSTC shall not apply and shall not form part of the contract or the confirmed order unless the Seller agrees in writing to their validity.
2.1 The offer shall contain: a description of the goods or services, the quantity and unit price, the total amount, the terms of payment, the delivery period and the method of delivery. The period of validity of the offer is indicated on the offer. An offer is deemed accepted when the Seller receives the Buyer’s purchase order form before the expiry of the indicated deadline. By accepting the offer or sending the purchase order, the Buyer agrees to the GSTC.
3. Validity of orders
3.1 The order is to contain:
• the exact name, address and tax-relevant details of the Buyer (payer of the goods or services);
• the correct address for delivery of the goods;
• the correct address for sending the invoice and technical documentation;
• payment terms (due date and method of payment);
• the certificates required and other technical data (drawings, dxf, sketches with exact dimensions, etc.) needed by the Seller for the correct and smooth preparation of the goods or performance of the service.
3.1 If any of the information is missing, the Parties shall be deemed to have agreed on the standard characteristics of the Seller’s goods. If, after confirmation of the order, it is observed that the Buyer has provided incorrect or incomplete technical data for the preparation of the goods or the performance of the service, the Seller shall not be liable for any errors in the execution of the order resulting from incomplete technical documentation provided by the Buyer.
3.3 An order is valid when the Seller submits written confirmation to the Buyer. The Seller’s obligation under the order arises when the Seller confirms the order and has all the necessary information regarding the order, and provided that the Buyer has settled all prior obligations to the Seller.
3.4 The Buyer cannot modify or cancel the order, except in the case of recorded transit changes under the offer. The Buyer shall notify the Seller of order cancellation in writing and pay the costs incurred.
3.5 The delivery period shall commence from the Purchase Order from the Buyer. The Buyer may revise the AS-Build correction 2 times; the rest shall be charged according to the Seller’s hourly rate.
4. Takeover of goods
4.1 The Buyer is obliged to carry out a quantitative and qualitative inspection of the goods upon the takeover. Upon the takeover of the goods, which shall be confirmed in writing by the Buyer or its transferee by stating the name of the transferee and signing the accompanying document, the risk of loss or damage to the goods shall pass to the Buyer. The Buyer shall identify itself by means of an identity document, the Buyer’s purchase order and the license No. of the means of transport when collecting the goods in person.
4.2 The quality and quantity of the goods are adequate if they meet the Seller’s standard characteristics.
5. Suitability of the goods, packaging, wrapping
5.1 The Seller is obliged to ensure that the goods delivered are properly packaged and labelled and that the contents have the agreed characteristics and quality. Any additional packaging requirements by the Buyer shall result in additional costs.
6. Delivery dates and deadlines
6.1 Confirmed dates and deadlines are binding. Receipt of the goods shall be at the premises of Seller or at a location where the goods must be delivered in
accordance with the purpose and date of delivery. The indicative delivery time is indicated on the order confirmation. In particular, goods in transit are subject to changes in delivery times. The Seller reserves the right to make partial deliveries.
6.2 In the event of force majeure, disruption of transport routes, breakdown of machinery and equipment or other exceptional occurrences, the Seller shall have the right to extend delivery times for the duration of the emergency situation.
6.3 The Seller shall use the transport services of several contractual partners for the delivery and reserve the right to choose the most appropriate service for the optimal delivery of the order. The Seller shall not be liable for any damage to the products or for delays in the carriage of the goods arranged by the Buyer.
6.4 In the case of an EXW order (own collection at Seller), the Buyer shall be obliged to collect the goods no later than 3 (three) working days after receipt of
notification that the goods are ready for dispatch, otherwise the Buyer shall be liable to pay storage costs of 0.5% of the value of the goods in EUR/day of the delay. Costs under this clause are defined on a net basis. After the expiry of the 3-day period for taking over the goods, the Buyer shall bear all potential risks of loss, damage or depreciation of the goods and the Seller shall be entitled to issue an invoice after the expiry of the indicated period, at which time the transaction shall be deemed to be concluded and the warranty period shall commence.
6.5 Upon own takeover, the Buyer must provide a suitable means of transport according to
the dimensions and other characteristics of the goods ordered, otherwise the Seller shall have the right to refuse loading of the goods and to organise delivery of the goods by a suitable means of transport to the Buyer’s business address at the Buyer’s expense and to invoice the Buyer for the incurred transport and handling costs. The Seller shall not be liable for any damage caused in connection with the Buyer’s own loading and transport.
6.6 The delivery condition or the dispatch of the goods shall be governed by the provisions of the INCOTERMS 2020 – International Chamber of Commerce.
7. Warranty against material and latent defects
7.1 The Seller warrants that the goods delivered are free from defects and in accordance with the specification on the order and order confirmation. In the event of any deviation from the agreed quantity or quality, the Seller shall replace or repair the goods under complaint. Goods and services supplied must be carefully inspected immediately after delivery to the Buyer or to a third party designated by the Buyer.
7.2 The Buyer is obliged to complain about obvious defects of the goods immediately upon takeover of the goods or upon signing the document on takeover of the goods at the Seller’s registered office, otherwise the Buyer shall forfeit the right to which it is entitled in this regard. Any notices received by the Seller later than 8 days after the date of delivery shall be disregarded. The Buyer shall immediately inform the Seller of any detected hidden defect; however, the Seller shall not be liable for defects which appear after 6 months from the date of delivery, unless a longer period has been agreed in the contract. In the defect notification, the Buyer is to describe the defect in more detail and invite the Seller to inspect the goods.
7.3 The repair of the goods under complaint may be carried out by the Seller or by the Buyer. The Buyer may only carry out the repair after the Seller’s written consent. If the Buyer carries out the repair without the Seller’s prior consent, the complaint shall be deemed to be unjustified.
7.4 The Seller shall not be liable for the unsuitability of the goods resulting from incorrect order by the Buyer (the Buyer did not indicate the specifics, the intended use, provided incomplete technical documentation, etc.). The Seller shall not be liable for any damage suffered by the Buyer as a result of improper or careless use, handling, storage or supervision of the goods delivered to him. The Parties agree that the Seller shall not be liable for damages resulting from the inability to use the material or its intended use, such as for example for production, delivery to a new customer, etc.
8. Price and payments
8.1 Payments are made in accordance with the decisions of Cannox Technologies d.o.o. The prices quoted on the offer shall apply to the individual sales transaction. The price of the goods does not include delivery costs, special packaging, etc. These costs shall be specified separately in the offer. Unless otherwise agreed in writing, these costs shall be borne by the Buyer. On the invoice, VAT and other compulsory taxes in Slovenia and abroad are shown separately, in the amounts applicable on the date of invoicing.
8.2 In the event of unforeseen additional works or in the event of repetition of a service or parts of a service resulting from the characteristics of the subject-matter of the service, an annex to the offer shall be drawn up setting out the costs of the unforeseen additional works or repetitions of services. The Buyer shall be informed of this and shall have to provide its signature to confirm the additional works.
8.3 By specifying the validity of the offer, the Seller confirms the duration of the validity of the prices for the goods. Goods offered from transit rather than from stock are subject to market price changes and also to changes in delivery times. In this case, the Seller reserves the right to modify the offer, provided that the Seller immediately informs the Buyer of any changes in this regard.
8.4 The Seller shall issue an invoice which shall be due for payment within the agreed payment period and shall be deemed to be settled when the Seller receives the funds in its transaction account. The Buyer shall make possible comments with regard to the invoice in writing within 5 days of receipt of the invoice. After this period, the invoice can no longer be contested.
8.5 The Seller reserves the right to charge statutory default interest for late payment. In the event of recovery, the Buyer shall bear all costs incurred in connection with the judicial and/or extrajudicial recovery of the debtor – mainly but not exclusively the costs of written and telephone reminders, enforcement officer, lawyers, courts, legal advice, interest for late payment, etc. The Seller reserves the right to charge a written reminder for late payment to the Buyer in the amount of EUR 20. In the event of a delay in payment of more than 60 days, the Seller shall have the right to change the agreed payment term and to suspend all deliveries of the goods to the Buyer until the Buyer has paid all overdue obligations and to charge interest on late payment.
8.6 The Buyer shall settle its obligations to the Seller independently of the payment of its own transactions related to goods and services to its own customers.
8.7 The Seller has the right to offset payments received against the Buyer’s older outstanding obligations. Costs and interest incurred in addition to the principal shall be calculated so that the costs are paid first, then the interest and finally the principal.
8.8 The Seller shall have the right to set off undisputed and overdue claims against the Buyer. Offsets and other compensations in respect of any counterclaims by the Buyer must be agreed in writing in advance.
9. Liability for damages
9.1 Buyer’s claims for compensation in lieu of rectification are excluded. Under no circumstances shall the Seller be liable for damages in the following cases: (1) third party claims against the Buyer, (2) damage to or destruction of the goods resulting from improper use, (3) special, incidental or consequential damages or economic consequences, including lost profits.
10. Withdrawal from the contract
10.1 In the event of any extension of performance of obligations beyond a period of 3 months, the Seller shall have the right to refuse to comply with the terms of the order or the contract and to claim reimbursement of the costs incurred during the performance of this order, and to claim payment of interest calculated at 3% (three) per annum on the amounts of the payments. Not all payments received from the Buyer shall be considered compensation.
10.2 If the Buyer withdraws from the contract more than 10 days after the date of order confirmation or during the technological manufacture of the equipment, the Seller shall immediately refuse to perform its contractual obligations. The Seller shall be entitled to claim reimbursement of all costs incurred up to 100% of the materials used, 100% of the energy and labour costs and 30% of the standard parts. All materials used shall remain the property of the Seller and not all payments received by the Seller shall be refunded.
11. Respect for confidentiality
11.1 The Parties shall keep all information relating to the performance of the transaction (whether in written, oral or other form, directly or indirectly) confidential, in accordance with applicable laws and best commercial practices. The Party receiving any confidential data or information, its employees or other related persons shall not use, disclose or transfer such data or information to any third party, company or entity unless it has the prior written consent of the other party.
11.2 The Seller shall be entitled to process and store the Buyer’s data to the extent necessary for the implementation of the contracts and the performance of the transactions, for as long as it is obliged to do so by law.
12. Intellectual property rights
12.1 The goods delivered shall remain the property of the Seller until all obligations of the Buyer to the Seller (including interest for late payment, etc.) are paid in full. Until the Buyer’s obligations towards the Seller are settled in full, the Buyer shall have the right to use the products for resale only if it provides the Seller with appropriate security (e.g. a bank guarantee) and information on the new buyer and the delivery location. The Buyer shall not be entitled to pledge, transfer for security or take any other measures which may jeopardise the Seller’s title to the goods subject to retention of title.
12.2 In the event of resale, the buyer of the goods shall assign in advance all claims arising from the resale to Cannox Technologies d.o.o. until final payment of the goods.
12.3 During the retention of title, the Buyer shall handle the products with all due care and shall have no right to alter or tamper with the products and packaging in any way. The Seller shall remain the owner until final payment even in the case of processing, working or merging of goods.
12.4 Plans, drawings and other technical documents, as well as sample catalogues, brochures, pictures, web information and similar documents, shall remain the intellectual property of Cannox Technologies d.o.o. or its suppliers and shall be protected by the legal regulations regarding reproduction, counterfeiting and use for competitive purposes. The Buyer shall use the Cannox Technologies d.o.o. solutions exclusively for the purpose agreed in advance. The use of solutions that go beyond the scope of the agreements must be agreed in writing. The use of Cannox Technologies d.o.o. solutions by affiliated and associated companies must be specifically agreed by contract.
13. Final Provisions
13.1 Cannox Technologies d.o.o. shall be entitled to correct obvious typing and calculation errors on sales documents. The Buyer’s rights and obligations towards the Seller may be transferred only with the Seller’s written consent.
13.2 The Seller reserves the right to change the Conditions without prior notice. Any amendment or modification of these GSTC shall be valid only in writing. In the event that one or more of the provisions of these GSTC become invalid or unenforceable, the validity of the remaining provisions shall not be affected. In the event of a dispute as to the interpretation or implementation of these GSTC or other individual agreements, the Slovenian version shall prevail.
13.3 All disagreements and disputes arising out of the business relationship shall be settled amicably between the Seller and the Buyer. If this is not possible, disputes shall be settled by the court of competent jurisdiction in the Seller’s place of business.
13.4 Any disputes will be adjudicated in accordance with Slovenian law. All questions about the business relationship between the Parties not specified in these GSTC shall be governed according to the general rules of Slovenian civil law.